Adoption Support

Thank you for adopting from the Roanoke Valley SPCA. It is very important to us that your adoption experience was a positive experience. We appreciate your feedback. We are always looking for ways to improve our customers’ experience. You can help by completing our survey below.

Click here to begin the survey.

Medical Support

During your adoption process, your adoption counselor talked to you about our partnership with VCA Animal Hospitals. Establishing a healthy start with your new pet is important. You received a Healthy Start Certificate. This certificate offers a complimentary health exam and 14-day (limited) follow-up care.  (Please see the certificate for restrictions.) To make an appointment with VCA Valley Animal Hospital call 366-3433.

Behavioral Support

Your newly adopted pet has likely been through a lot of stressful changes recently, and it can take some time to adjust to the routines of even the most loving home. Sometimes, just allowing your new pet time to adjust does the trick. Other times, they need some training to help them along – and adopters need a little support, too! Click here for more information on specific behavioral concerns. 

Adoption Return Policy

The Roanoke Valley SPCA will accept pets adopted

(a) Within twenty-one (21) days of the Adoption Date if the Animal has been diagnosed by a licensed veterinarian (with such diagnosis documented in writing and supplied to the RVSPCA) with a serious medical illness or condition (e.g., parvo, distemper, panleukopenia) or serious behavioral problem;

(b) Within twenty-one (21) days of the Adoption Date if the Animal fails to adjust to my household.

All other returns will be handled on a case-by-case basis and will depend on various factors, including the availability of space at the RVSPCA and whether the Animal satisfies the RVSPCA’s ”owner relinquishment“ procedures in effect at the time I request that the RVSPCA accept a return of the Animal.