Bilynda Cole

Bilynda is the Front Office Coordinator with the Roanoke Valley SPCA. In this role, Bilynda leads a team providing all aspects of customer service, including adoptions. Bilynda is an experienced manager and holds a bachelor of science degree from Auburn University. 

Before joining Roanoke Valley SPCA in July 2023, Bilynda worked for 3 years at the Regional Center for Animal Care and Protection as their support supervisor. She supervised their adoption program, foster program, as well as their customer service team. 

Bilynda’s furry family members include: Ellie and Artemis, who she fostered and then adopted. Ellie is a 6-year-old pittie who loves to snuggle and play with her sister Artemis. Ellie recently learned about skunks while visiting Grandma and going out late in the evening to potty. Artemis is a 1-year-old beagle who loves “uppies” and smelling anything and everything she can outside, along with convincing her sister to play with her toys with her.

Bilynda joined the Roanoke Valley SPCA because she loves helping people and pets connect with each other and fall in love! Bilynda can be reached at 540-339-9247 or by email.

Carrie Maness

Carrie is the Intake, Foster and Enrichment Coordinator at the Roanoke Valley SPCA.  In this role, Carrie coordinates all aspects of the intake and foster process for both cats and dogs, as well as planning and implementing enrichment activities for the animals in the shelter. 

Carrie has Bachelor’s Degrees in Music and Art Education, but is in the process of pursuing certifications in canine behavior and training.  And before joining the Roanoke Valley SPCA, she worked for 4 years as a high school art and yearbook teacher at Craig County Public Schools.

Carrie shares her home with a sweet, but jealous, 9 year old border collie/pitbull mix named Kimchi and a 13 year old jerk of a cat named Anansi.  Because of this, she is not allowed to bring any more pets home from work!

Growing up Carrie was surrounded by animals of all types and they have always held a special place in her heart. After numerous different career paths she realized that she could combine her love of animals with work and as a result she enjoys coming into work everyday for doggie kisses and kitty snuggles.

Carrie can be reached at 540-339-9508 or via email.

C. Denise Hayes

Denise is the Chief Executive Officer for the Roanoke Valley SPCA. She is responsible for the overall management of the organization. At home, Denise has a rescued dog, Polly, who also serves as an animal ambassador for the Roanoke Valley SPCA. Prior to working at the Roanoke Valley SPCA, Denise was a volunteer for our Foster Care program. She has a passion for helping animals in need within our community. To learn more about Denise, please visit her LinkedIn Profile.  Denise can be reached at 540-339-9500 or by email.

Debbie Gilbert

Debbie is the Executive & Donor Relations Assistant with the Roanoke Valley SPCA. In this role, Debbie assists the CEO and helps to foster donor relations. Before joining the Roanoke Valley SPCA, Debbie already had a diverse professional background including working at a Fortune 500 Company, a local community college, and for city and state governments. 

Debbie lives with her furry friends Toby, a rescued “chug,” Solo, a tripod Dachshund/chihuahua (Chi weenie), and Chester the kitten. Debbie says that Chester has already stolen her heart. He bops noses with her each time she picks him up. However, Toby and Solo are still deciding how they feel about Chester!

Debbie says that she joined the Roanoke Valley SPCA because she is in the season of her life where she gets to choose how she spends her time. She is so grateful that she has the opportunity to support and serve the community through the efforts of the Roanoke Valley SPCA. Debbie can be reached at 540-339-9247 or by email.

Erin Dams

Erin Dams is the Community Engagement Coordinator with the Roanoke Valley SPCA. In this role, Erin coordinates all aspects of the humane education programs and community outreach programs such as our Visiting Pets program and ‘Dine to Donate’ events. She is also the first and primary point of contact for our awesome volunteers!

Before joining the Roanoke Valley SPCA in November 2021, Erin was the Adoption Coordinator for Urban Cat Coalition, a Milwaukee-based cat rescue/community cat program, and the MidAtlantic Region Support Specialist for Best Friends Animal Society, helping advise shelters in six states on grant processes and establishing new programs. Erin holds a degree in Communications from Carroll University in Waukesha, Wisconsin.

Erin joined the Roanoke Valley SPCA because she has a huge passion for pets (and their humans) and continuous education. No matter how much experience we accumulate, there is always something new for us to learn!

Erin can be contacted at 540-339-9503 or via email at edams@rvspca.org. To learn more about Erin, please visit her LinkedIn Profile.

Eri Henning

Eri is the Animal Care and Enrichment Coordinator at the Roanoke Valley SPCA. In this role Eri leads a team of Animal Care and Enrichment Technicians in providing all aspects of social, emotional and physical care for our animals. Before joining the Roanoke Valley SPCA in July of 2023, Eri worked for Target as a Style consultant, spent two years as manager at buffalo wild wings, and was involved with Saving Paws Animal Rescue Kentucky (S.P.A.R.K.Y) for ten years.

Eri has three cats at home, Henry (7), Clementine (9), and Nova (13) all of which are rescues. Eri can be reached at 540-339-9511 or by email at ehenning@rvspca.org

Fritz

Fritz is a Roanoke Valley SPCA Canine Ambassador who helps with our Humane Education and visiting Pets programs. Fritz is a Belgian Malinois/Great Dane mix who was born in July 2020. He is a super smart, energetic boy who loves all forms of outdoor exercise, meeting new people, getting praised, and snuggling. Fritz has a great stockpile of tricks he’d love to show you! When Fritz is not serving as a Canine Ambassador, you can find him hiking with his parents, playing tug-of-war, practicing his tricks, or resting with his pup sister, Millie. If you’d like Fritz or one of his Ambassador friends to visit your facility, please send an email to edams@rvspca.org.

Dr. Jennifer McFarling

Dr. Jennifer McFarling is a Veterinarian and Medical Director for the Roanoke Valley SPCA. In this role, Dr. McFarling looks after, coordinates, manages, and leads a team providing all aspects of animal care including medical, surgical and behavioral care. Dr. McFarling received her BS in Zoology from the University of Maryland and her Doctor of Veterinary Medicine from the Virginia Maryland Regional College of Veterinary Medicine. Prior to joining the Roanoke Valley SPCA staff in 2005, Dr. McFarling spent two years as a Veterinarian in private practice. Dr. McFarling’s animal family includes five Roanoke Valley SPCA adoptees: Shelby, a beagle/dachshund mix, Gracie, a tri-pod Beagle mix, Harpo, Luke, and George, feline brothers. Dr. McFarling can be reached at 540-339-9509 or by email.

Jennifer Reed

Jennifer is the Pet and Animal Welfare (PAWS) Coordinator with the Roanoke Valley SPCA.

More info coming soon!

Jess Sprinkel

Jess is an Adoptions Counselor with the Roanoke Valley SPCA, In this role, Jess looks after all aspects of adoptions, including making sure the animals are stress free during meet and greets and making sure she helps find the right fit for the animals and adopters.

Before joining the Roanoke Valley SPCA in June 2023, Jess worked for a year at Country Air Vacation Kennels. She has three dogs and one cat.  Fang and Fluffy are English/American Labrador mix brothers she adopted. Puka is a senior Pug/Chihuahua mix, and Boo is a senior domestic shorthair kitty who she says will, “100%, without a doubt, paw at my bottom lip in the mornings if I’m oversleeping. We adopted him when we saved him from a fire at the pet store he was in as a kitten.”.

Jess  joined the Roanoke Valley SPCA because she loves all types of animals more than anything in the whole world. She wanted a job where she was actively helping animals, whether it was finding homes or helping them with behavioral/medical issues. She plans on becoming a Vet Tech so she also wanted to work somewhere I was getting helpful information on how to become one.

Judy Loope

Judy is the Humane Education Assistant with the Roanoke Valley SPCA.

More info coming soon!

Julie Rickmond

Julie Rickmond is the Marketing and Communications Director with the Roanoke Valley SPCA. In this role, Julie manages all aspects of advertising and marketing including media appearances, website and social media communications, and print design. Prior to joining the Roanoke Valley SPCA, Julie spent over 15 years as an Art Director for a national outdoor advertising agency in addition to running her own freelance graphic design & fine art business. Julie joined the Roanoke Valley SPCA in July 2020 and she holds a Bachelor of Fine Arts degree in Graphic Design from Virginia Tech.

She lives at home with her husband and their five fabulous rescued cats and one very goofy and loveable rescued Rottweiler. Julie joined the Roanoke Valley SPCA because she loves all animals and is especially passionate about finding homes for the pets in our community. Julie can be contacted at 540-339-9513 or email. To learn more about Julie, please visit her LinkedIn Profile.

Kate Trainque

Kate is the Operations Director with the Roanoke Valley SPCA. In this role, Kate leads a team providing a variety of services the Roanoke Valley SPCA has to offer, including pet retention, animal care and enrichment, adoption, and foster services. Before joining the Roanoke Valley SPCA in August 2023, Kate worked for six years at the Virginia-Maryland College of Veterinary Medicine as a necropsy and histology technician. In this role she worked closely with clients that recently lost their pets and assisted pathologists with diagnostic biopsy samples.

Kate is currently pursuing her Master’s of Anthrozoology, which includes studying the human-animal bond and the intricate relationships that humans have with animals. Kate is passionate in learning about how pets affect our lives and the unique struggles one may encounter as a pet owner. She currently has a zoo at home with two cats, two dogs, two horses, chickens, and the occasional foster dog, with plans to add goats and miniature zebu.

Kate joined the Roanoke Valley SPCA because she believes in keeping people and pets together, and she is eager to contribute to the success of the shelter in the place she calls home. To learn more about Kate, please visit her LinkedIn Profile. Kate can be reached at 540-339-9505 or by email at ktrainque@rvspca.org

Kayleigh “Kay” Pratt

Kay is an Adoption Counselor with the Roanoke Valley SPCA. In this role, Kay looks after all aspects of adoption, including guidance in picking the best match for potential families and their lifestyles, educating the public on the importance of adoption and rescuing from shelters, and helping keep animals and people together.

Kay graduated from Glenvar High School with a dream of having a career with animals. She worked for a short period of time as a veterinary assistant at Salem Animal Hospital learning the basics of veterinary medicine, vaccination administration and animal care while still in high school. Before joining the Roanoke Valley SPCA in November 2022, Kay worked for 7 years in the food industry as a waitress waiting to find the perfect job to make her dream career of working with animals come true.

Kay has two furbabies including a calico manx named Bella who is 16 years old. Bella is so fluffy, she looks like a stuffed animal. She loves to cuddle and boss around Moo-Moo. Moo-Moo is a young tan and white American bulldog that Kay recently adopted from our the Roanoke Valley SPCA. When Moo-Moo came into the shelter Kay knew that she HAD to have her. Moo-Moo was under socialized and afraid of absolutely everything and every noise. Kay knew that she needed a forever home fast. As soon as she was adopted, Moo-Moo’s cute stubborn ways turned into her spoiled wild side. Moo-Moo was Kay’s first ever shelter dog adoption and has taught her a lot. Moo-Moo is now full of adventure and energy, LOTS of energy! Her personality has bloomed and she has become the best friend and the best sidekick that Kay could ever ask for!

Originally, Kay began working for the Roanoke Valley SPCA simply because she loves animals. However, now she says that this job has broadened her knowledge of shelters, pet retention, animal care and so much more and has become a therapy safe haven, and most importantly, an educational experience. Kay can be reached at 540-339-9247 or by email.

Lightning

Lightning is a Roanoke Valley SPCA Canine Ambassador who helps with our Humane Education and visiting Pets programs. Lightning was adopted from the Roanoke Valley SPCA in 2022. As a puppy in at the shelter, he went to a wonderful foster home for a couple weeks so he could grow big and strong – and they fell in love with him and decided to adopt! Lightning is a mix of Belgian Malinois, Chinese Sharpei, German Shepherd, Australian Cattledog, and Red Bone Coonhound. Lightning is in training to become a Therapy Dog and volunteers as a Canine Ambassador at the RVSPCA with his mom. Lighting does agility training and hopes to compete in trials one day. He loves kisses, attention, and treats! If you’d like Lightning to visit your facility, please send an email to edams@rvspca.org.

Mary Carlin, CPA

Mary Carlin is the Finance Director at the Roanoke Valley SPCA. Mary is a CPA with a Bachelor of Science in Accounting from the State University of New York at Plattsburgh. Before joining the Roanoke Valley SPCA in 2012, Mary worked in public accounting for 24 years and began working for the Roanoke Valley SPCA in February, 2012. In addition to her husband and three sons, Mary has three dogs: Dougal, Boone, and Pippa. Dougal and Pippa are Roanoke Valley SPCA adoptees. To learn more about Mary, please visit her LinkedIn Profile. She can be reached at 540-339-9501 or by email.

Moca

Moca is a Roanoke Valley SPCA Canine Ambassador who helps with our Humane Education and visiting Pets programs. Moca is a retriever mix who was adopted from a rescue in Texas in 2016 when he was a puppy. Through Therapets of the Roanoke Valley he became a therapy dog, visiting nursing homes and hospitals. After a short break from his “work” as a therapy dog, his current family realized that Moca missed those outing! He is so excited to join the RVSPCA Canine Ambassadors with his current family. Moca loves his toys, especially his stuffed cow. He adores absolutely everyone, and he can’t wait for his next outing. If you’d like Moca or one of his Ambassador friends to visit your facility, please send an email to edams@rvspca.org.

Nella

Nella is a Roanoke Valley SPCA Canine Ambassador who helps with our Humane Education and visiting Pets programs.

Nella is the sweetest rescue dog, and is thought to be a mix of pointer, cattle dog, and likely some other breeds. She’s definitely a 100% purebred snuggler, though and she loves to cuddle up with her mom, dad, kitty brothers, and total strangers. She loves to chase soft squeak toys, particularly ones that look like hedgehogs, and she tolerates her family’s penchant for group costumes admirably. She’s excited to be a canine ambassador and can’t wait to meet you!

If you’d like Nella or one of her Ambassador friends to visit your facility, please send an email to edams@rvspca.org.

Nicole Hunts, CPA

Nicole Hunts is the Finance Assistant for the Roanoke Valley SPCA.  Nicole is a CPA with a Bachelor of Science in Accounting from Virginia Tech.  Before joining the Roanoke Valley SPCA in 2019, Nicole worked in local government and public accounting for seven years.   At home Nicole’s family includes her husband, two children, and their Shih Tzu mix Bug.  

Ozzy Shively

Ozzy Shively is an Animal Care Technician who has been with the Roanoke Valley SPCA since May, 2015. He began his career here as an intern while attending William Byrd High School. Ozzy loves animals, and at home he has his best friend Bentley, an English Bulldog. Ozzy’s responsibilities include walking the dogs, cleaning their cages, feeding and watering them, and giving out lots of hugs and attention. In his off hours, Ozzy loves to travel and to spend time with family and friends. Ozzy can be reached by email.